Privacy Policy

Last updated: 3 July 2026

1. Introduction

Sproutvysparkox ("we", "us", "our") operates sproutvysparkox.world. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

From Contact Forms: When you submit our contact form, we collect your name, email address, company/organisation name, and message content.

Automatically Collected: We collect information about your browser type, IP address, pages visited, and time spent on our site through cookies and analytics.

Programme Participation: If you engage with our wellness programmes, we collect engagement metrics: daily/weekly activity logs, team leaderboard position, and optional feedback surveys. We do NOT collect health data, biometric information, or personal medical details.

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide customer support
• Deliver and improve our educational programmes
• Track programme engagement and participation metrics
• Understand user behaviour and site performance
• Comply with legal and regulatory obligations

4. Legal Basis (GDPR)

Under GDPR Article 6, we process your data based on:

• Consent: When you submit forms or accept cookies
• Contract: When delivering programmes or services you've requested
• Legal Obligation: To comply with UK law and regulations
• Legitimate Interest: To improve our services and prevent fraud

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share data with:

• Service Providers: Payment processors, email providers, and hosting services (all under Data Processing Agreements)
• Legal Requirements: When required by law or to protect our rights

6. Data Retention

We retain contact form data for 24 months unless you request deletion. Programme engagement data is retained for 12 months post-programme. You may request deletion at any time by contacting us.

7. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Lodge a complaint with your local supervisory authority (UK: Information Commissioner's Office)

8. Third-Party Services

Google Analytics: We use Google Analytics to understand site usage. Google processes data anonymously; you can opt out via your cookie settings.

Google Maps: Our contact page embeds Google Maps to display our office location. Google may process your IP address.

Google Ads Conversion Tracking: We use Google conversion tags to measure ad performance. You can manage these via cookie preferences.

9. Data Security

We implement SSL encryption, secure password storage, and regular security audits. However, no method is 100% secure. We cannot guarantee absolute security and are not responsible for unauthorised access.

10. International Data Transfers

Our servers are located in the UK/EU. If data is transferred outside these regions, we ensure adequate safeguards under GDPR Chapter 5.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If we become aware of such data, we delete it immediately.

12. Policy Updates

We may update this policy periodically. Changes become effective upon posting. Your continued use of our site indicates acceptance of updates.

13. Contact Us

For privacy concerns or data subject requests, contact:

Sproutvysparkox
14 St Mary Axe, London EC3A 8AE
info@sproutvysparkox.world
+44 20 3544 7821